The supply chain represents a fundamental element of a company's production, regardless of its size and structure.

However, it can be difficult for an SME to be able to implement the right strategies and action to effectively manage all flows and optimize each process: the logistics sector has been influenced in recent years by significant changes that have had an impact on this sector and the realities therein.

The considerable increase in the demand for more advanced products and services, linked to the increasingly marked development of online commerce, has also highlighted the need for greater storage space, which is very difficult to obtain in the short term. This has revealed the difficulty SMEs have in supporting sudden peaks in demand and designing simple and streamlined development models.

In this context, the need emerges for a movement towards more sustainable, flexible, smart, digitized and integrated logistics, which allow for a review of all processes and a significant reduction in the margins of error in operations. A transformation that requires small businesses to quickly integrate new solutions and technologies and to outsource their services to be able to manage flows more effectively.

According to the Global Contract Logistics Industry 2022 report, the global contract logistics market has regained strength in recent years: after registering an 8.7% year-on-year growth in 2021, the outsourcing of logistics services in 2022 is reaching a further increase of 7.1%.

According to a McKinsey study, overall investments in automation will grow by 3 to 5% by 2025, while Innovecs data shows that software integrations make supply chains more efficient by 20%.

Logistics outsourcing grew by 8.7% year-on-year in 2021 and reached a further +7.1% in 2022.

According to McKinsey, overall investments in supply chain process automation will grow by 3% to 5% by 2025.

Essential logistics advice for small businesses

The areas that have embraced the transformation of supply chain processes from a sustainable and smart point of view are today increasingly numerous, from packaging to collaboration between the various stages of the supply chain. SMEs must face continuous challenges to remain competitive in the market and communicate the added value of sustainability, combining their production expertise with warehouse services that meet customer expectations and targeted investments in digitalization.It is therefore necessary to integrate action and strategies that make it possible to make each phase of the supply chain more effective and increase the competitiveness of your company. Here are some tips and logistical solutions that small and medium-sized businesses can put into practice to seize the new opportunities in the sector and respond to the needs of the digital age.

Streamline the stages of the supply chain. Rethinking technologies and processes by integrating innovative solutions is a valid strategy for making the logistics of small and medium-sized enterprises more efficient. Investing in management software allows you to monitor all flows in real time and optimize procedures, offering greater transparency to customers.

Focus on customized and sustainable packaging. In order to organize the different phases of the supply chain of an SME, the possibility of adding any customizations to the packaging must also be taken into consideration. Creating a memorable unboxing experience and investing in customized packaging will strengthen the corporate image and allow small businesses to offer added value to differentiate themselves from the competition. Experimenting with new materials for product packaging with a view to reducing the environmental impact of transport and warehouse activities allows small and medium-sized enterprises to enhance their activities in the name of sustainability, offering the public a more positive perception of the company.

Check and plan inventory. One of the most effective logistical solutions for small businesses is represented by the correct planning of activities and transport, from storage to inventory of goods, which is essential to respond promptly to customer needs. Especially in the commerce sector, where an ever-greater integration between online and offline is necessary, it becomes essential to develop a flexible and multi-channel approach to gain competitiveness. Relying on a single partner can be a strategic solution to offer customers a complete and personalized service, capable of going beyond simple shipping and providing support for the management of countless operational aspects, from collection to packaging to delivery of the goods.

Adopt a data driven approach. The increasingly rapid development of logistics requires small businesses to adopt a data-driven management approach, capable of offering a more analytical vision to improve productivity and increase the traceability and safety of shipments. For those who have an e-commerce business, data monitoring can help optimize the phases of the supply chain and warehouse maintenance in order to avoid waste, save resources and reduce the impact of returns. An effective strategy to make all stages of the supply chain more punctual, speed up warehouse operations and delivery times, and meet customer expectations.

Rely on third party companies. To respond flexibly and promptly to market demands, small and medium-sized enterprises can choose to outsource services, relying on third-party companies specialized in the logistics sector. A strategic solution to be able to accurately manage picking, packing and shipping activities at any time of the year, saving time and resources.


For small and medium-sized enterprises it is not easy to find logistics operators able to provide a service suited to their needs: Mail Boxes Etc. is a unique partner in the market, able to offer personalized logistics close to you. In addition to the management of picking processes, MBE experts take care of the packaging of product, to help companies find the ideal solution for the safe transport and shipment of goods and keep flows under control all year round, adding value to your business.


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